Unconsolidate business account?

[bcunni2]

Got a message to consolidate my Zoom account this morning, now all my coworkers appear as External. Can this be undone?

[Frank_TB]

Hello,

Not really. You have two choices;

1. Change your email.
2. Ask your company's Zoom admin to allow you to stay out of the consolidation. This is unlikely to be granted or they would not be doing the consolidation.

Here is why:

Separate accounts with a specific email domain (such as @mycompany.com) are consolidated into one account when an associated domain is verified and the account owner or admin chooses to allow users to consolidate into their account.

These separate accounts have the option to change their email addresses to avoid being consolidated. 

Once the accounts are consolidated, the parent account with the managed domain will determine which licenses and add-ons are assigned to the added users.

The account owner or admin can also add an associated domain and choose not to consolidate users into their account. If they do not choose to consolidate users, you will need to change your email address or terminate your Zoom account. 

Regards

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