Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionUser groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.
Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!
2022-03-29 09:15 PM - edited 2022-03-29 09:15 PM
I have searched for all possible ways to get a solution from google and youtube! Tried multiple steps, like enabling virtual background from web portal, tried uninstalling and installing!
The App version is 5.10.1 (5163), also my device is android 9, 8 cores, vivo brand, 8GB RAM, etc and I hope satisfy minimum requirements!
Please help me out what can be done?
2022-03-30 06:24 AM
@Jaleel For this particular phone model it appears that the GPU is going to be insufficient.
The Qualcomm Adreno GPU in the VIVO V17 utilizes an Adreno 612 which is lower than our lowest required on our documentation.
Reference: https://support.zoom.us/hc/en-us/articles/360043484511-Zoom-Virtual-Background-system-requirements
If this answer helped solve your question/issue, please hit the "Accept as Solution" button below.
2022-10-28 12:48 AM
hello my phone is Vivo T1x and virtual background is not working
2023-12-11 10:43 PM
Virtual background not working ob My Vivo T2x 5G , Processor is MT Dimensity 6020 Octa Core 2.2 GHz, Android 13, App Version 5.16.10(17646)