Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionUser groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!
Vote now2024-07-24 11:33 AM
I joined a zoom meeting from my iCloud mail, I had a full call via Zoom Workplace (desktop app) and I remember saving clicking to save the recording to the cloud. However I cannot find the cloud recording anywhere and I'm not sure what account I used (if any) as when I clicked the zoom link from my iCloud mail it opened up zoom workplace desktop app and I did not get prompted to sign in.
I have spoken with the host of the meeting and they do not have the recording, how can I retrieve this?
2024-07-28 08:51 PM
Welcome to the Zoom Community, @oatsworld.
Cloud Recordings are always stored in the account of the meeting owner. If you were Co-Host, you might have started a Cloud Recording, but only the Meeting Owner can provide you access to it.
If you were not a Co-Host, you could only have recorded locally, and then only with the Host’s permission. See this Zoom Support article for guidance:
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063423