Unable to Join the meeting

[Smiley2626]

I received an error trying to join a meeting today with error Unable to Join, you must have a Commercial Zoom.  I tired to set up this but havi

[Ray_Harwood]

Welcome to the Zoom Community, @Smiley2626.

See this Zoom Support article that I believe addresses your situation:

https://support.zoom.us/hc/en-us/articles/10849330900493-Zoom-error-message-Please-log-in-with-a-com...

A meeting owner can specify that only people with Zoom account email addresses in specific domain names, and further require that only Zoom-authenticated users be admitted to the session.  Zoom-authenticated means that each attendee is required to be logged into a valid Zoom account (can be any account, including Basic/Free account) to enter.

You might check with the meeting owner to see if this restriction was intended, or inadvertent.

[Smiley2626]

Thanks for the link.  Is this for the organizer of the meeting or the participant?

[Ray_Harwood]

Interesting for you: helps you understand what might have happened.

Definitely for the organizer -- sometimes people click check boxes not really knowing what effect it will have.  Maybe it was intentional - but unlikely.