USB mic displaying in list of mics but not working

Community

Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

I've got an ATR2100x USB mic that I've plugged into my computer.

I can see it and select it under the audio settings but I can't hear anything. If I test record I get nothing too.

Normally it just works but it is really mystifying me today. Any ideas?

1 REPLY 1

Are you using a newer version of Zoom since the last time this worked?

Reboot the computer, re-seat the device, and potentially try a different port - let us know if the issue persists.

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!