cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

UNABLE TO SIGN IN

denisnjuguna
Newcomer
Newcomer

I am unable to sign in to the zoom application on my iPad. I am getting the error "cannot connect. Please check your internet connection"

I have internet connection as i am able to browse.

I have also been able to sign in on zoom web from a web browser

Some of the troubleshooting i have done includes switching to my mobile internet from Wi-Fi and also updating the application to version ,nothing has worked so far.

 

Kindly assist

 

0 REPLIES 0