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Two differet PMI on two different devices, same account

QA74
Newcomer
Newcomer

‎2024-01-02 09:00 AM

Hello
I was using Zoom on my phone in my Personal Meeting ID room and decided to log in from my computer instead. Somehow the PMI on my laptop application is showing a different ID. I tried to log in with the # and password on the laptop but I'm only on as an attendee and not as a host. The account login and password are the same on both devices so I am wondering how I ended up with two different PMIs. The one on the laptop (I've been logged out and in about a month ago) is a new one. I even logged out and back in again just now but the PMI is still different.
Any ideas about how to resolve the laptop Zoom PMI? Thanks.

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