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Turn off passcodes when hosting meetings

Mollymole93
Newcomer
Newcomer

Hi there, hoping someone can help me. When I attempt to turn off passcodes in zoom all the ticked boxes are faded and locked. I am the account owner, and as far as I am aware there is no admin above me. How can I create meetings without participants needing a passcode to join? I've followed some suggested posts online, however, all of my security settings around passcodes are blocked.

1 REPLY 1

bstrelko
Community Champion | Customer
Community Champion | Customer

When logged in as an account owner / admin, you'll need to allow these changes for the account (including you as a user) via the admin 'Account Settings' section at zoom.us :

 

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