Troll entered my meeting i have every thursday. | Community
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Newcomer
January 10, 2025
Question

Troll entered my meeting i have every thursday.

  • January 10, 2025
  • 1 reply
  • 1 view

This troll flicked off and on with loud noise but I could not remove him as he flicked on and off so fast. Do I need to change the link for next week?

LInda M

    1 reply

    ArvinG
    Employee
    Employee
    January 10, 2025

    Hello @LindaMid – I would suggest investigating who this individual is via Reports. Account Management > Reports > Usage Reports > Meetings & Webinars History > Search for the meeting ID in question > open the Participants. From here, you should be able to track down this person's email domain if available. You can then add this domain to the block list (Settings > Meeting > Security > Block users in specific domains from joining meetings and webinars) to prevent them from joining your existing meetings.

    In case the email domain isn't available, I would suggest scheduling a new meeting and enabling at least 1 security option (Passcode, Waiting Room, "Only authenticated users can join meetings") to keep your meetings private / secure.