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How do I get rid of my password when I enter a private meeting room? As you can see from the pictur

cedric14
New Member
New Member

How do I get rid of my password when I enter a private meeting room?

My account>personal>meeting>personal room>edit>security>passcode
I can't click the passcode check box. 😞

1 REPLY 1

Vinnie
Community Champion | Customer
Community Champion | Customer

I don't see the picture but if you see the option "Locked-Enabled" and grayed out so you cannot modified it to disable it it means the Zoom Administrator won't allow it. Typically this is done either at the Zoom Group level or Zoom Account Level so the individual users cannot change the required value (usually because of company's compliance rules).

 

If that is your case and think it is a mistake, the Zoom Administrator should be able to help you with that, otherwise, it could be a company policy and you need to work with it 😀

 

By the way, the same thing applies to other settings: If you see it Greyed-Out is because the Zoom Administrator is forcing the status of that setting to be that particular value.

 

I hope this answers your question, even thought might not be the answer you wanted to hear. If so, please mark is as (Accept as Solution).

 

Vinnie.