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Zoom Locks Up When Entering a Meeting, Says it Failed to Detect Microphone and Speakers

TwoPalmTrees
Newcomer
Newcomer

About a week ago, Zoom starting having microphone issues. In the first meeting, I restarted and it was fine. In the next meeting, as I attempted to join, the app locked up. I restarted the computer and had the same issue. My speaker works fine with Youtube, etc., so that's not the issue. It appears to be the microphone, as when I try to test it in the app, I get nothing. All drivers are up to date.

  I used Zoom's test meeting and it comes up with a dialog box saying Failed to detect your microphone and speakers. Please make sure your devices are properly connected.

  I have a Dell Inspiron 3521 and new drivers have been installed in the past few weeks, so that may be the source of the issue. I'm using the computer's microphone and speakers.

 
 

 

 
 

 

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