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Suddenly cant assign/join breakout room in running meeting room, cant close break out room too

rencana_bangda
Newcomer
Newcomer

rencana_bangda_0-1638496283554.pngrencana_bangda_1-1638496290946.png

This meeting using account with 500 participant max,
in the middle meeting we're creating 6 breakout room, and assign some participant, but in the middle partition process, suddenly assign/join breakout room not working (2021-12-02),
in the end of meeting we cant close breakout room too

3 REPLIES 3

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @rencana_bangda, can you share the # of participants that attended your meeting and the number of breakout rooms. you had? Maybe reached the limit stated in Managing Breakout Rooms 

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @rencana_bangda, did you by chance take a look into that Managing Breakout Rooms KB? Just checking in and looking forward to your reply! 

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

AnzeA
Newcomer
Newcomer

Dear RN, we are having similar issues. But we are having around 200 participants and Breakout rooms crashed.

AnzeA_0-1673549289058.png

 

I can not close the rooms, I can not assign different people into a breakout room.

ID

934 7046 5783