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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

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PurpleHouse
Newcomer
Newcomer

‎2022-11-02 12:07 AM - edited ‎2022-11-02 12:38 AM

 
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ZoomerIT
Community Champion | Employee
Community Champion | Employee

‎2022-11-02 03:23 AM

Hi @PurpleHouse,

 

       Thank you for contacting the Zoom Community! I am sorry to hear you are experiencing this issue. In order to resolve this, please put in a Billing ticket to our team by going to https://support.zoom.us/hc/en-us/requests/new  > select the Billing & Account Management option > fill out the rest of the form > and click Submit. Once submitted, our team can gladly get this resolved for you!

Thanks!

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