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2022-11-02 12:07 AM - edited 2022-11-02 12:38 AM
2022-11-02 03:23 AM
Hi @PurpleHouse,
Thank you for contacting the Zoom Community! I am sorry to hear you are experiencing this issue. In order to resolve this, please put in a Billing ticket to our team by going to https://support.zoom.us/hc/en-us/requests/new > select the Billing & Account Management option > fill out the rest of the form > and click Submit. Once submitted, our team can gladly get this resolved for you!
Thanks!