Since upgrading to Zoom Workplace no one can hear me

[hughtmccullough]

At the start of February I was forced to do an upgrade and now when no one can hear me, although I can hear them.  Zoom has worked perfectly for me for years and now this forced upgrade has broken it.  I am now on desktop Zoom for Linux (Debian) version 6.3.10.  When I go into Zoom audio settings I can select the microphone and when I speak I can see the blue bar move.  However, there is no "Test mic" button to do a recording.  So, obviously Zoom is picking up my microphone but not sending it on to others or not doing so properly.  Also, the microphone works perfectly in other applications.  For instance, I can record and playback from a terminal or using VLC.

[MGSR]

Hello @hughtmccullough,

Welcome to the Zoom Community! We're glad to have you here.

You can check out this resource on troubleshooting audio issues. 

Let us know if this helps or if you need further assistance.