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Sign on problems

jim3
Newcomer
Newcomer

I have kind of a crazy problem with Zoom when I sign on. Instead of coming onto the meeting as Jim Borelli, I often come on under the name Bernadette Steele.  Some meetings

are setup an attendee like me can rename myself correctly. Others meetings require me to ask the host to do so for me. This all started 

in the summer of 2020 when Bernadette Steele lent me her organizations Zoom to host a meeting . She had to leave early that day so she could not host it herself. How do I fix this problem so that I come up as Jim Borelli when I sign on, not as Bernadette Steele. Any thoughts or suggestions would be much appreciated 

1 REPLY 1

Happy_To_Help
Explorer
Explorer

Hey Jim

I guess you are signing into Bernandette's account.

If not, re-install your Zoom App.