Send meeting recordings automatically to DropBox

[Zoomil8ed]

Zoom suddenly stopped sending my meeting recordings to Dropbox after doing it for a few years. I confirmed that it's still enabled by DropBox but can't find anything in the Zoom settings to help me figure this out. Any ideas?

[Ray_Harwood · Accepted solution]

Hi, @Zoomil8ed.

I confirmed today that mine are still going over to DropBox, after a couple of years.

Note that Zoom doesn't send the files... DropBox downloads the files from Zoom -- "pull" versus "push". I'd recommend de-authorizing it on the DropBox side, and re-authorizing; that might clear up any interface issues.

[Zoomil8ed]

Hi Ray - The old turn it off and back on again trick seems to have worked, at least for today. I had gone on there yesterday to make sure it was still activated and it was, but I didn't de- and re-authorize until this morning after I got your note. Today's class came through as it always had before. Thanks for taking the time... Paul

[Ray_Harwood]

Paul, thank you for coming back and confirming your success. This really helps others who might have the same situation. Glad it worked!!

–Ray

[Zoomil8ed]

I'll keep the community posted if this is only temporary. 

[Oracle-Anna]

Hi Guys - I used to have this feature as well.  However, I'm struggling to work out how I did this in the first place?? Not really tech savvy.  Could anyone suggest a pathway to follow - recordings from Zoom into Dropbox account.  TIA, Anna

[Ray_Harwood]

Hi, @Oracle-Anna!

This integration is made over on the DropBox side.  This DropBox Support article will help:

https://help.dropbox.com/integrations/zoom 

[Oracle-Anna]

Thank you so much - this made it easy for me to follow and "Click" the button that wasn't ticked.  Lets see now that it works seamlessly.  Grateful.

[jwallace913]

The Dropbox integration is gone now. Any other recommendations to auto-record sessions to a Dropbox account with plenty of available space?

[Ray_Harwood]

Mine works – just tested it. Drop and re-establish your connection from Dropbox to Zoom. See this Dropbox support article:

https://www.dropbox.com/apps/zoom

[rember2]

Dropbox has deprecated it's integration for Zoom per Drobox Support. You could use APIs to extract the recordings and upload them to a video storage solution of your choice. If you are not a developer, there is a Marketplace app, Salepager, that extracts Zoom cloud recordings for you and backs them up, labels them and organizes them.