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Segfault on Linux

TiagoQueiroz
New Member
New Member

‎2025-03-12 07:53 AM - edited ‎2025-03-12 07:54 AM

Recently I noticed that Zoom is experiencing some segfaults shortly after it starts, then a few other times during a meeting. It also happened a couple of times during a meeting and after a segfault, my mouse would get very slow, the whole UI would be super slow, after about 30s or so without touching the mouse the computer looked normal again. During this period the audio for me and my video to other participants was not affected, I could talk and hear everybody, nobody mentioned my video freezing. However, once I touched the mouse again, the slowness would start again, once the computer was "normal" I could use the keyboard without any issues, I could open other applications, move windows, etc.

 

The only real fix is to force reboot my laptop.

 

Here is the relevant output from dmesg -T -e :

 

[Wed Mar 12 10:00:05 2025] [Mar12 10:00] ZoomWebviewHost[16727]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 10 (core 2, socket 0)
[Wed Mar 12 10:00:05 2025] [ +0.000020] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:00:05 2025] [ +0.015092] ZoomWebviewHost[16742]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 10 (core 2, socket 0)
[Wed Mar 12 10:00:05 2025] [ +0.000021] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:00:05 2025] [ +0.008986] ZoomWebviewHost[16746]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda5b7fb330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 4 (core 4, socket 0)
[Wed Mar 12 10:00:05 2025] [ +0.000023] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:00:05 2025] [ +0.006222] ZoomWebviewHost[16752]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 9 (core 1, socket 0)
[Wed Mar 12 10:00:05 2025] [ +0.000021] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:00:05 2025] [ +0.000610] ZoomWebviewHost[16744]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 8 (core 0, socket 0)
[Wed Mar 12 10:00:05 2025] [ +0.000019] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:00:05 2025] [ +0.009168] ZoomWebviewHost[16762]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 1 (core 1, socket 0)
[Wed Mar 12 10:00:05 2025] [ +0.000021] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:05:06 2025] [Mar12 10:05] ZoomWebviewHost[18002]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 4 (core 4, socket 0)
[Wed Mar 12 10:05:06 2025] [ +0.000011] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:05:06 2025] [ +0.053211] ZoomWebviewHost[18034]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 14 (core 6, socket 0)
[Wed Mar 12 10:05:06 2025] [ +0.000012] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:05:06 2025] [ +0.002155] ZoomWebviewHost[18036]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 12 (core 4, socket 0)
[Wed Mar 12 10:05:06 2025] [ +0.000010] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:05:06 2025] [ +0.082286] ZoomWebviewHost[18066]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 15 (core 7, socket 0)
[Wed Mar 12 10:05:06 2025] [ +0.000017] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:05:06 2025] [ +0.073119] ZoomWebviewHost[18089]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 12 (core 4, socket 0)
[Wed Mar 12 10:05:06 2025] [ +0.000017] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:05:06 2025] [ +0.027727] ZoomWebviewHost[18107]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 13 (core 5, socket 0)
[Wed Mar 12 10:05:06 2025] [ +0.000017] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:10:07 2025] [Mar12 10:10] ZoomWebviewHost[19125]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 11 (core 3, socket 0)
[Wed Mar 12 10:10:07 2025] [ +0.000012] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:10:07 2025] [ +0.187806] ZoomWebviewHost[19146]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 5 (core 5, socket 0)
[Wed Mar 12 10:10:07 2025] [ +0.000011] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:10:07 2025] [ +0.131622] ZoomWebviewHost[19166]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 12 (core 4, socket 0)
[Wed Mar 12 10:10:07 2025] [ +0.000015] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:10:07 2025] [ +0.044361] ZoomWebviewHost[19186]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 5 (core 5, socket 0)
[Wed Mar 12 10:10:07 2025] [ +0.000016] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:10:07 2025] [ +0.048274] ZoomWebviewHost[19217]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda537fb330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 6 (core 6, socket 0)
[Wed Mar 12 10:10:07 2025] [ +0.000326] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:10:07 2025] [ +0.002520] ZoomWebviewHost[19222]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 14 (core 6, socket 0)
[Wed Mar 12 10:10:07 2025] [ +0.000012] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8

 

Zoom version: Version: 6.3.11 (7212)

X.Org X Server 1.21.1.16
X Protocol Version 11, Revision 0

Linux Kernel 6.13.6-arch1-1

Distro: Arch Linux

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