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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Screen name didn't update

Jizo
Newcomer
Newcomer

‎2022-04-29 10:40 AM

I went into my Profile and changed my screen name, but when I join a meeting hosted by someone else my old screen name is the one the shows up.

 

Anyone know how to fix this?

 

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crchan123
Zoom Employee
Zoom Employee

‎2022-07-11 03:13 PM

Hi @Jizo! Did you change your screen name following these instructions? https://support.zoom.us/hc/en-us/articles/201363203-Customizing-your-profile 

If you are using a Company zoom account, it could also be that the company's policy dictates how screen names are populated during the account creation process.

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