cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Scheduling a meeting but no audio options for calling in

rmason
Newcomer
Newcomer

Hello!

 

I have just scheduled 2 work meetings.  It no longer offers me the Audio feature for computer and/or telephone.  I also need the telephone call in feature.  I have the basic service.  Can someone please help!!!

1 ACCEPTED SOLUTION

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @rmason, to your point, for Joining a Zoom meeting by phone, the host will need a Pro or above and subscribe to the Audio Plan add-on for toll-free phone numbers. 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

View solution in original post

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @rmason, to your point, for Joining a Zoom meeting by phone, the host will need a Pro or above and subscribe to the Audio Plan add-on for toll-free phone numbers. 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!