cancel
Showing results for 
Search instead for 
Did you mean: 

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Scheduling a meeting but no audio options for calling in

rmason
Newcomer
Newcomer

Hello!

 

I have just scheduled 2 work meetings.  It no longer offers me the Audio feature for computer and/or telephone.  I also need the telephone call in feature.  I have the basic service.  Can someone please help!!!

1 ACCEPTED SOLUTION

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @rmason, to your point, for Joining a Zoom meeting by phone, the host will need a Pro or above and subscribe to the Audio Plan add-on for toll-free phone numbers. 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

View solution in original post

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @rmason, to your point, for Joining a Zoom meeting by phone, the host will need a Pro or above and subscribe to the Audio Plan add-on for toll-free phone numbers. 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!