Samsung phone USB-C to HDMI TV audio | Community
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T
Newcomer
TW61
Newcomer
January 8, 2024
Question

Samsung phone USB-C to HDMI TV audio

  • January 8, 2024
  • 5 replies
  • 7 views

When connect my Samsung S10e phone to my TV using a USB-C to HDMI cable, the sound normally comes thru the TV.  This works for apps like Disney+, YouTube, and any other app I've tried except for Zoom.    

 

What do I need to do to make my Zoom audio work thru the TV using an HDMI connection?

 

thanks,

Tom

 

5 replies

bstrelko
Community Champion | Customer
bstrelko
Community Champion | Customer
January 8, 2024

Can you please try the following?

 

Close Zoom app.

Connect adapter.

Navigate to Settings->Apps->Zoom->App Permissions

Ensure both 'Microphone' and 'Nearby Devices' are both marked as 'Allowed'.

Navigate to Settings->Apps->Zoom->Storage and select 'Clear Cache'.

Reboot phone, leave adapter connected, log back into Zoom.

 

Generally speaking, there is a lack of transparency regarding how Zoom accesses Android audio devices - it would be great to be able to pull a list of audio/video devices recognized by the OS and manually select the appropriate device from within Zoom (similar to Windows and Mac clients).

T
Newcomer
TW61Author
Newcomer
January 9, 2024

Thanks for helping out!   I tried the instructions this last night, but the phone still plays the audio, not the TV.

 

- Tom

bstrelko
Community Champion | Customer
bstrelko
Community Champion | Customer
January 9, 2024

Bummer. I don't believe this hardware configuration is officially supported by Zoom, so it might be tough to get support. Maybe we have an Android audio expert here who can assist!

 

Does your TV happen to have Bluetooth audio capability? I know several users in this community regularly pair BT devices to their Android devices for Zoom, but there may need to be an input/output pair for Android to choose these devices as defaults and forward that preference to apps like Zoom. Worth a shot.

T
Newcomer
TW61Author
Newcomer
January 11, 2024

Thanks again for your help.  It's an older TV, without casting or BT support.   I think I'll have to live with the audio coming out of the phone.

 

- Tom

J
Newcomer
Joaquint
Newcomer
October 23, 2024

I'm having the same issue it works for Iphone but not for Samsung Galaxy ultra 24 idk why but it doesn't work for my samsung tablet either. 

MGSR
Community Manager
MGSR
Community Manager
October 30, 2024

Hello @Joaquint,

Can you try to connect the type C to HDMI and open the Quick Panel by swiping down from the top of the screen display device > Tap Media under the Quick settings icons > Tap the device you want to use for audio output.

Let us know if you need further assistance. 

 

T
Newcomer
TW61Author
Newcomer
November 3, 2024

I tried this, too, and I had the same results as @Joaquint.  This works for Youtube and every other streaming app (like Hulu, Disney+), but not for Zoom.   This seems like  a bug in the Zoom app.

 

- Tom

J
Newcomer
Joaquint
Newcomer
October 30, 2024
It doesn't have a media output for Zoom . For example if I put it for YouTube or any video it works by doing that but not for zoom 
 
 
 
E
Newcomer
elonderin
Newcomer
January 5, 2025

i can confirm that this seems to be a zoom issue. There is no option to set the output.

 

Even more curios:

GIVEN that i have youtube playing and that audio goes to the target device thru HDMI/Screen cast over WiFi

WHEN i start a zoom meeting

THEN the audio from YT is played on the phone/tablet and not anymore on the target device

 

So this seems to be a bug/lacking feature in zoom not handling this correctly.

 

It might also be connected to the fact, that Zoom also takes control of the microphone and b/c of that the audio is forced to be sent to the tables/phone instead of the target.

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