Request for Refund Due to Unintended Auto-Renewal

[vergel1]

Hello, My Zoom subscription was automatically renewed, and I was charged without my intention. I did not plan to continue the subscription, and this payment was unintended. Since the renewal date, I have not used the service at all. Could you please cancel the subscription and issue a refund?

Thank you for your help.

[lancetlc · Accepted solution]

Hey @vergel1 

Thank you for your post. We suggest you submit a billing ticket here with the details so our Billing Team can assist you.