Recordings

[olgaolsh]

Hello! Today I had a problem with recording zoom. I had an appointment, before the meeting I made 2 test versions of the recording, then turned on the recording of the meeting itself. After the end of the meeting, I went into the Zoom folder and didn’t found record after the meeting,I found only 2 test files. But I have a file that doesn’t open and convert to mp4. The file has the name zoomver.tag. What I can do with this problem? This is very important meeting for me and I necessary this record.