cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Recordings

Go to solution
chigozibsc
Newcomer
Newcomer

‎2023-10-31 06:26 AM

If I download a Zoom recording from the cloud onto my computer and then delete it from my Zoom account to free up cloud space, will that recording still exist? How do I send it to participants once it is deleted from my Zoom account?

Topics:
0 Likes
1 ACCEPTED SOLUTION

Go to solution
bstrelko
Community Champion | Customer
Community Champion | Customer

‎2023-10-31 06:30 AM

You will still be able to access the local file (.mp4, presumably) and distribute this as you would any video file. Email, FTP, Dropbox/GDrive, etc.

 

However, you will no longer be able to download a new copy of the recording from Zoom cloud, so please consider backing the file up to another location (whether external hard drive, cloud storage, etc) before deleting. Also note that a recording will need to be deleted, then deleted from 'Trash' in order to free up space in Zoom Cloud.

View solution in original post

1 REPLY 1

Go to solution
bstrelko
Community Champion | Customer
Community Champion | Customer

‎2023-10-31 06:30 AM

You will still be able to access the local file (.mp4, presumably) and distribute this as you would any video file. Email, FTP, Dropbox/GDrive, etc.

 

However, you will no longer be able to download a new copy of the recording from Zoom cloud, so please consider backing the file up to another location (whether external hard drive, cloud storage, etc) before deleting. Also note that a recording will need to be deleted, then deleted from 'Trash' in order to free up space in Zoom Cloud.