Recording issues

[cassinnott]

Hi, 

I am currently doing presentations to some fellow learners through zoom. The first we I did a recording and it went great. The recording recorded the presentation, the learners & I in gallery view. This is what I wanted. Unfortunately the next presentation session, when my recording finished the recording was only of the presentation and nothing else. I have another presentation coming up and I want to get this fixed. YouTube and other guides have not been helpful. How do I get my recording to record in gallery view and not my presentation.

Again, when I go on to zoom recording settings no cloud settings come up and thats what all the videos have been telling me to do. Please help 

[stueker · Accepted solution]

Dear @cassinnott ,

You have several options for setting up the layout of a recording.
Which set-up is applied and what is available depends on whether you are doing a cloud recording or an on-computer recording, and whether you are the host of the meeting or not.

A good overview of the options are available can be found here:
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062314

[MGSR]

Hi @cassinnott!

Did you see the previous response from @stueker?
If it has resolved your inquiry, please press the Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

[MGSR]

Hi @cassinnott!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!