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2022-07-06 02:34 PM
I'm trying to find a way to ensure that gallery view will be used for recordings instead of speaker view but I do not see an option to do that in the recording settings. I have a free account could that be why? Thanks
Solved! Go to Solution.
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2022-07-06 02:39 PM
Hello @Amanda-D,
Yes, that is correct. Basic users do not have access to the full spectrum of recording settings that Licensed users do.
Reference https://support.zoom.us/hc/en-us/articles/360060240972-Managing-cloud-recording-settings
Regards,
Brandon
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2022-07-06 02:39 PM
Hello @Amanda-D,
Yes, that is correct. Basic users do not have access to the full spectrum of recording settings that Licensed users do.
Reference https://support.zoom.us/hc/en-us/articles/360060240972-Managing-cloud-recording-settings
Regards,
Brandon

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2022-07-06 02:48 PM
Okay that makes sense, thank you for clearing that up so quickly!
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2022-07-07 08:52 AM
Hi @Amanda-D
That is great news. I am glad to hear it.
Thank you for your response. Could you please click on the accepted solution button in the bottom right corner, so that if others are facing this issue they can read your accepted solution and follow the steps you followed?
Thanks,
Brandon
