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Recording Resolution

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ov10fac
Explorer
Explorer

‎2024-03-08 08:24 AM

I have a paid account with Zoom.  I want to record locally, but so far I have only been able to record in 720P  I would like to record in 1080P.  I thought I was able to do that when I first purchased my license?

Thanks

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bstrelko
Community Champion | Customer
Community Champion | Customer

‎2024-03-09 06:03 AM

Full HD (1080) is not a feature of all paid licenses, just Business, Education, and Enterprise plans:

bstrelko_0-1709992936087.png

 

If you fall into one of these groups and meet all requirements, please use the instructions at the page below to enable 1080:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066166

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bstrelko
Community Champion | Customer
Community Champion | Customer

‎2024-03-09 06:03 AM

Full HD (1080) is not a feature of all paid licenses, just Business, Education, and Enterprise plans:

bstrelko_0-1709992936087.png

 

If you fall into one of these groups and meet all requirements, please use the instructions at the page below to enable 1080:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066166

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