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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Recording Resolution

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ov10fac
Explorer
Explorer

‎2024-03-08 08:24 AM

I have a paid account with Zoom.  I want to record locally, but so far I have only been able to record in 720P  I would like to record in 1080P.  I thought I was able to do that when I first purchased my license?

Thanks

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bstrelko
Community Champion | Customer
Community Champion | Customer

‎2024-03-09 06:03 AM

Full HD (1080) is not a feature of all paid licenses, just Business, Education, and Enterprise plans:

bstrelko_0-1709992936087.png

 

If you fall into one of these groups and meet all requirements, please use the instructions at the page below to enable 1080:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066166

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bstrelko
Community Champion | Customer
Community Champion | Customer

‎2024-03-09 06:03 AM

Full HD (1080) is not a feature of all paid licenses, just Business, Education, and Enterprise plans:

bstrelko_0-1709992936087.png

 

If you fall into one of these groups and meet all requirements, please use the instructions at the page below to enable 1080:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066166

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