Record to computer option unavailable

[edwinting]

I have setup record to local, but the option is not available.

How do I trouble shoot?

Setup record to local settings enabled

https://share.zight.com/YEuwnnK6

Record to local option is not available

https://share.zight.com/2Nu8NNxN

[Ray_Harwood]

Welcome to the Zoom Community, @edwinting.

When taking this screen shot of your record button, are you in a meeting you own, or a meeting owned by someone else?  If it’s not your meeting, the owner might have set it to not permit local recording. Your settings will not override a meeting owner’s disabling of local recording. 

[edwinting]

Hi @Ray_Harwood , the screenshot is my meeting, I am also the admin of the account. Thanks.

[malik1122sohail]

If the "Record to computer" option is unavailable, it may be due to the following reasons:

1. Software/Device Settings: Check if your recording software or device settings have disabled this option or need to be configured.
2. Driver Issues: Ensure your audio or recording drivers are up to date.
3. Permissions: Verify that the application has the necessary permissions to access your computer's recording features.
4. Compatibility: Make sure that your recording software is compatible with your operating system.