cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Record on separate tracks not working

joemcauliffe
Newcomer
Newcomer

I wanted to record a meeting/podcast where each speaker is recorded on a separate track. Before the meeting, I went to Settings - Recording - "Record a separate audio file of each participant" but when I go to access my recording in the cloud I can only find audio recorded combined on one file. 

Why is this? Is there an error? 

Thanks,
Joe

1 REPLY 1

bstrelko
Community Champion | Customer
Community Champion | Customer

Each speaker has their own participant connection to Zoom using their own audio device, correct?