cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Problems with Audio File. I cannot hear it, the file is over 4mbs. Was recorded to Zoom Cloud.

Colleen-Wright
Newcomer
Newcomer

I wanted a meeting transcript and recorded it to the Zoom cloud. When I tried to listen to the audio only, I could not hear anything. Has anybody else had this issue? I'm using Windows 11 on a Dell Optiplex 5090 and a Jabra Evolve 75 headset. The only difference is Windows 11 and recording to the Zoom Cloud. I usually record on my computer and have had no issues that way.

 

I am a Pro User, and there are no error codes.

 

Any help is appreciated.

0 REPLIES 0