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2022-09-20
06:16 PM
- last edited on
2023-06-30
12:36 PM
by
RN
Zoom was working on my laptop when it was running Windows 8.1 but after upgrading (fresh install) to Windows 10, I am now getting the following pop-up and have to click it 20-30 times for it to go away on the start and enabling of audio of every meeting... "Zoom.exe - Bad Image" (see Zoom Message.png attachment). The zoom version that loaded after installing Windows 10 is 5.11.11 (8425) (see Zoom Version.png attachment). Any thoughts of what may be going on?
2022-09-21 08:58 PM
I would attempt to uninstall, download the Zoom install again, and then reinstall Zoom to see if that fixes it.