cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Problem watching "shared screen with gallery view" in fullscreen

drum365
Newcomer
Newcomer

When my meeting participants watch a "shared screen with gallery view" recording, everything works as expected, unless they watch the recording in fullscreen mode. In fullscreen, the video doesn't switch from gallery view to shared screen and back. They're stuck in whatever view the video was in when they clicked the fullscreen icon. If they went fullscreen while in gallery view, they never see the shared screen, and vice versa. Exiting full screen gets them back in sync, but if they go back to fullscreen, they'll be stuck again the next time the recording switches views again.

 

Am I missing something? Is there some way to fix this? Thanks!

0 REPLIES 0