cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community has won Best Customer Support Community in the 2025 CMX Community Industry Awards!

Celebrate with us

Pin to Second Screen: Toolbar Popping Up?

MikeMorabe
Newcomer
Newcomer

Hey everyone. We just updated our zoom control room for our virtual events (new Mac mini m4's with Sequoia) and we were running a show today and normally we will use the Dual Monitor setup and Pin Participants to second screen. 

 

We noticed however, that as the show went on, a tool bar (just a normal window toolbar) would appear randomly on the fullscreen of that Second Pin. 

 

I realized not too long ago, that the issue seems to be that whenever someone turns their camera on/off, this bar is popping up on all of the new Mac Mini's at the same time. 

 

@ZoomZoom @zoom need some help here to figure out what's causing this because it kind of ruins the effect when we're showing these pins on to the rest of the audience and a random bar pops up

1 REPLY 1

storyhub
Community Champion | Customer
Community Champion | Customer

Pinning is only intended for LOCAL use. Spotlighting is intended to manage featured participant's webcams. It is not clear what you are INTENDING to accomplish, but it sounds like you are trying to use Zoom in a manner it was not intended to do.