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Portal Guide

Laila
Zoom Employee
Zoom Employee

Hello,

 

Where can I find in my portal the licenses that were purchased vs provisioned vs the total licenses being used monthly?

 

Thank you.

1 ACCEPTED SOLUTION

Peter_Uy
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello @Laila 

 

To view some account details, your permission access level should either be the owner or admin of the account.

 

Under the Admin Option, go to:

User Management >> Users 

 

Then in the top section you will see, Users, Pending and Advanced

*If you are on the Users tab, you will see there how many available licenses you can still deploy

*If you are on the Pending tab, you will see the list of invited users who have not accepted the invitation yet.  

> Note: Pending users who have not activated will be removed in 30 days.

 

Peter_Uy_0-1629413298595.jpeg

 

 

To view the account's full list of reports, your permission access level should either be the owner or admin of the account.  For Usage Reports, it will display a list of available reports, below image displays only a fraction of the available reports. 

Peter_Uy_1-1629413978044.jpeg

 To see the full available reports, 

Under the Admin Option, go to:

Account Management >> Reports

 

Hope this helps!

 

Please don't forget to mark this as solved!

 

Thank you and stay safe.  

View solution in original post

1 REPLY 1

Peter_Uy
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello @Laila 

 

To view some account details, your permission access level should either be the owner or admin of the account.

 

Under the Admin Option, go to:

User Management >> Users 

 

Then in the top section you will see, Users, Pending and Advanced

*If you are on the Users tab, you will see there how many available licenses you can still deploy

*If you are on the Pending tab, you will see the list of invited users who have not accepted the invitation yet.  

> Note: Pending users who have not activated will be removed in 30 days.

 

Peter_Uy_0-1629413298595.jpeg

 

 

To view the account's full list of reports, your permission access level should either be the owner or admin of the account.  For Usage Reports, it will display a list of available reports, below image displays only a fraction of the available reports. 

Peter_Uy_1-1629413978044.jpeg

 To see the full available reports, 

Under the Admin Option, go to:

Account Management >> Reports

 

Hope this helps!

 

Please don't forget to mark this as solved!

 

Thank you and stay safe.