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2022-01-25 09:16 AM
Hello,
I'm an administrator but can't open the poll function
2022-01-25 10:04 AM
Hi @secretaris thank you for your post here on the Zoom Community! It could be that the Polling setting is not enabled in the Zoom web portal. If you can follow this support article
https://support.zoom.us/hc/en-us/articles/4412324684685-Enabling-polling-for-meetings
And look under the "User" section. It will tell you how to enable this for your personal settings.
If you are an Account admin you can also enable this at the account level, which are like global settings for all Zoom users. If you lock the setting at the Account level it will be on for all users. You can also create groups of users and apply this setting at the group level, say you only want to enable it for some users. You could create a group for users who need polling, and another group for all other users with this setting disabled and locked.
If this has answered your question to your satisfaction, please click the "Accept as Solution" button below but if not please reply and we can continue the discussion. Thank you!