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area78
Newcomer
October 28, 2024
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Personal Meeting ID Disabled

  • October 28, 2024
  • 1 reply
  • 14 views

We recently merged one account into another (both are PRO) and personal meeting ID for the one that merged now comes up with a note that that feature has been disabled.  The personal meeting ID for the main account is working fine. How can I enable a personal meeting ID for both accounts? Do I have to separate them again?

Best answer by jdott16

Hello,

 

Please make sure that the user in question has Personal Meeting ID enabled on the web: 

 

Once this feature is enabled you should be able to utilize it.

 

I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.

Thank you,

Jake

1 reply

jdott16
Community Champion | Employee
jdott16Answer
Community Champion | Employee
October 28, 2024

Hello,

 

Please make sure that the user in question has Personal Meeting ID enabled on the web: 

 

Once this feature is enabled you should be able to utilize it.

 

I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.

Thank you,

Jake

CarlaA
Community Champion | Employee
CarlaA
Community Champion | Employee
November 5, 2024

Hi @area78! I just wanted to let you know that I’ve marked @jdott16's response as the accepted solution as I believe it answers your question. I hope it helps! If you have any more questions or need further clarification, feel free to ask.

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