Personal Meeting ID Disabled

[area78]

We recently merged one account into another (both are PRO) and personal meeting ID for the one that merged now comes up with a note that that feature has been disabled.  The personal meeting ID for the main account is working fine. How can I enable a personal meeting ID for both accounts? Do I have to separate them again?

[jdott16 · Accepted solution]

Hello,

Please make sure that the user in question has Personal Meeting ID enabled on the web: 

Once this feature is enabled you should be able to utilize it.

I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.

Thank you,

Jake

[CarlaA]

Hi @area78! I just wanted to let you know that I’ve marked @jdott16's response as the accepted solution as I believe it answers your question. I hope it helps! If you have any more questions or need further clarification, feel free to ask.