cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

PC slowing to a crawl when opening Zoom app, still slow after closing the app

gustavogrillo
Newcomer
Newcomer

‎2023-09-27 07:38 AM

I have a desktop PC with an old i7 CPU, 16Gb RAM, Geforce GTX 1650 GPU and Windows running on a SSD.

When I open the Zoom app, even without starting a call, my computer slows down. The mouse pointer starts to jump on screen instead of having a smooth flow.

Even when I'm in a Zoom call the resources are not topped. Zoom uses around 3% CPU, and overall GPU never crosses the 30% threshold and is below 50 degrees Celsius. RAM is less than 90% used and CPU is less than 20% overall.

I tried disabling hardware acceleration but it didn't worked. Again I don't have to start a call to see the mouse pointer jumping around the screen. The only solution is to restart the PC.

I noticed this a few months back, and it's getting pretty annoying.

Any suggestions?

Topics:
0 Likes
0 REPLIES 0