Online Music Lessons

[The_Musician]

Hello everyone
A few months ago, I was still able to hold online music lessons on my notebook with a Zoom meeting.
Since a program update, my participants can only hear my voice, but no longer the musical instrument (piano).
Does anyone know a solution?
Thank you very much,
Roland.

[storyhub · Accepted solution]

Original sound for musicians needs to be turned ON in the upper right area of the Zoom window.

[The_Musician]

Hello storyhub,
thank you so much for your answer. That was exactly the solution.
I completely overlooked this button.
Have a nice day.
Best regards,
Roland.

[not-impressed]

The trouble is way deeper than that simple fix that makes no difference to this problem.

[storyhub]

Here is insight to setting up original sound.
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064198
Note that original sound has to be turned on in 2 places. Don't forget to click the Original Sound for Musicians button to toggle this on or off in the top-left corner of the meeting window. Also, check your OS for audio enhancements and be sure they are turned off. If this works please click accept as a solution.

[not-impressed]

Thank you for trying to send good advice.

Today - I had both musicians ON buttons in both places turned on and the audio enhancements turned off. I got a tenth of a second of sound and  . . . nothing! Acapella came through, though.

I hooked up an old computer, slow, and logged into Zoom - On that one I got sound coming through when music was played.

Go figure!  Could it be 'cookies' in the newer computer!!?

[MinionOfDiscord]

This is the exact problem I'm having. I'm using a Mac with the latest OS. After the last update from Zoom, my audio no longer works for musical instruments. I haven't been able to find any solutions at all.  Microphone audio is pristine. Same interface, music that used to work now does not.  

[not-impressed]

Same trouble here - what are they thinking!! We WANT to hear music!!

[not-impressed]

I can clearly hear voices from others, but when they play music, it is shut down in a fraction of a second. All parties have original sound ON.