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Onboard mic not working when in Zoom

Paul49
Newcomer
Newcomer

Has anyone found a fix for a "mic not working" when in Zoom. I can use and external mic and then zoom attendees can hear me. Speakers are working. The onboard mic works when doing dictation in Word, in Skype and when I used the online "mictest.com".  It's only on Zoom that it's an issue which started about 1-2 weeks back I think when an update came out. 

 

Paul49

1 REPLY 1

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

Are you using the desktop Zoom client or just a web browser to join Zoom meetings? It sounds like a privacy or security setting is not set to allow this mic to be used for Zoom.

 

Regards