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A
Newcomer
angieordonez
Newcomer
April 25, 2023
Question

Not Connected to Right Meeting

  • April 25, 2023
  • 1 reply
  • 0 views

On more than one occasion, I have been sent a meeting link.  I attempt to join it, but I am the only participant.  I know the meeting is happening and others are successfully joined, just not me.  I have tried connecting every way that I can, made sure I had an updated version, called in, literally everything that I can think of with no luck.  Since I only have the free version, I cannot get any support from Zoom either online or by calling so this is my only option.  Tried for over an hour and am at a total loss here.  Any help would be greatly appreciated.

 

Thanks,

 

    1 reply

    J
    Newcomer
    Jameswalter
    Newcomer
    April 26, 2023

    "Phone Mode" might not be available for this session.
    The organizer chooses which audio options are available for each session, so it's possible that not all options will be available in the session you are attending.

    If you do you not see the Phone Call option, the organizer likely disabled it for this session (or it's not available on their subscription plan) and you will need to use a different method to connect to audio.

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