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No sound on share screen for participants

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sebastieng
Newcomer
Newcomer

‎2024-03-14 05:21 PM

No sound on my video for participants when I shared my screen, even if the fonction is activate. The problem is intermittent. I use Chrome on a computer, Windows 10 Professionnal. I use Zoom Version: 5.16.10 (26186)

 

Thanks.

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DeniseLahat
Community Champion | Customer
Community Champion | Customer
In response to sebastieng

‎2024-08-20 12:50 AM

So make sure you have "share sound" checked.  I do recommend downloading the video to your computer and sharing using share screen/advanced/video

Denise Lahat
_____________________________
Need more help? https://get.events/
and join our FB group https://www.facebook.com/groups/zoomeventpros

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DeniseLahat
Community Champion | Customer
Community Champion | Customer

‎2024-03-20 10:34 AM

are you sharing your video using advance/video?

 

Denise Lahat
_____________________________
Need more help? https://get.events/
and join our FB group https://www.facebook.com/groups/zoomeventpros

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sebastieng
Newcomer
Newcomer

‎2024-08-19 11:42 AM

No Basic, video on web throw screen or browser.

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DeniseLahat
Community Champion | Customer
Community Champion | Customer
In response to sebastieng

‎2024-08-20 12:50 AM

So make sure you have "share sound" checked.  I do recommend downloading the video to your computer and sharing using share screen/advanced/video

Denise Lahat
_____________________________
Need more help? https://get.events/
and join our FB group https://www.facebook.com/groups/zoomeventpros
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PatriciaAdam_96
Newcomer
Newcomer
In response to DeniseLahat

‎2024-11-26 07:30 AM

Sometimes when I try to share screen, it is not possible to check the option to share sound. it seems disabled. how can we solve that?

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sebastieng
Newcomer
Newcomer

‎2024-08-20 05:34 AM

Share sound is checked. A friend of mine, also on Windows, have de same problem. We could use Advanced Video sometimes, but it's not always possible when we want to share a YouTube video. Is there a bug in Zoom application for Windows?