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2024-01-23 06:53 AM
Hi, I've googled and googled and can't seem to figure this one out.
When I run a meeting with my Pro account, I click on the Participants list, then click More next to the participant's name, and it gives me a list of options but the "Allow to Record Local Files" option is missing. So I cannot give the participant permission to record.
When that same participant runs the meeting with their Free account, they CAN give me permission to record.
Is there a preference setting somewhere that will allow me to give participants the ability to record my meetings? Thanks in advance!
Solved! Go to Solution.
2024-01-23 07:49 AM
Hello,
I'm going to guess that your settings are not correct to allow this action.
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063640
Regards
If my reply helped, don't forget to click the accept as solution button!
2024-01-23 07:49 AM
Hello,
I'm going to guess that your settings are not correct to allow this action.
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063640
Regards
If my reply helped, don't forget to click the accept as solution button!
2024-01-25 10:58 AM
Update: Both host and participant updated Zoom. Host had cloud recording selected and changed it to local recording. Now can give participant permission to record. Thank you, Frank_TB, for your response.