cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

No audio on recorded Zoom Meetings

wsmith30
Newcomer
Newcomer

‎2022-02-25 03:13 PM

I have a user that has recorded Zoom meetings locally and the audio on these videos is not there. Is there a way to retrieve the audio from these meetings or are they lost?

0 Likes
1 REPLY 1

colegs
Community Champion | Employee
Community Champion | Employee

‎2022-03-02 09:51 PM

@wsmith30 Zoom does not keep a copy of your recordings, so if it is not on the local copy I am afraid it is lost.

0 Likes