No Video from MTRs when using direct guest join

[chammond2]

We are unable to receive video from MTR's joing via direct guest join. Video works with Teams and Webex. Zoom just shows a black screen. Video stats page show that there is no video being sent , only recieved. 

[KarlMcdonnell]

Any update to this? I'm having the same problems on a few different sites

[Jer_RBP]

I'm having the same issue on my Yealink MVC800.

[AV2023]

Experiencing Zoom showing black screen with Logitech Rally products via direct guest join. Teams is fine.

[Zoomer0]

Same issue here on multiple Crestron UC-CX100-T and UC-B160-T systems across several different sites. Teams and Webex are fine, Zoom Guest Join only shows a black screen when video is enabled on the MTR.

[AV2023]

The incident report shows this is resolved. I still can't get video or audio on a Logitech Rally Bar+TAP for direct guest join. Does anyone else see this as resolved?
Zoom Status - Microsoft Teams Rooms experiencing video quality issue when connecting to Zoom Meeting...

[chammond2]

The issue I originally reported is working now. Your's might be a different issue though. We never had problems with audio, and none of the posts I saw on other sites mentioned audio. It was only a problem with sending video from the MTRs with Direct Guest Join for Zoom.