New zoom meeting chat direct message seperator

[Rihaab_Rifqi]

So the latest Zoom update to the meetings has the private direct messages from participants to host open in seperate tabs. Previously, all messages, irrespective of public or direct would appear on one screen in a list. However when conducting classes where only questions can be asked from the teacher directly and no public nor private chat, this is extremely annoying. Especially in classes with many students, each time a new message comes up, it's required to go to that person's tab to read it. 

Is there a way to revert it to the old way, where all messages comes in one screen?

Thanks in advance

[Raybob]

I have not found a workaround for this -- I, too, host classes with many participants, and this 'feature' is now super annoying and is requiring a LOT more attention to track this. 

[Rihaab_Rifqi]

Exactly. They need to give us a option to use it in the old way

[SWMM-2510]

Same here!  My settings have remained unchanged for months.  Yet, since last week, my students have not been able to message me within the same chat window I open at the start of my class.  Now their replies to my first question open a separate tab. Each.  Their second replies and beyond appear within this tab without any indication of the question they are replying to ... because the question numbers are in my/the main chat (not their tabs!!!).  Having to open and check each tab is a serious misuse of my time and impinges on my time-constrained lesson plan, for obvious reasons. 

@zoom - please revert soon.  My thanks in advance.

[Rihaab_Rifqi]

I agree with you. To be fair, I see the purpose of this update and it can be useful in certain sitautions. However we need to be able to switch between the old and new methods too.

[SWMM-2510]

Finally!  I was alerted to the "Solution" provided by Zoom in answer to a complaint in early June.  I had trouble following the steps while distracted by the many menus in Zoom.  I signed in to my web portal account, clicked on the Zoom VA (help icon bottom-right corner of screen) and typed in: "I want to disable the 'Meeting chat - Private group messages' feature. Help, please!"  The result was bulleted, clear and easy to follow.  I'll test if I have my students' chats all in one place this afternoon ... and confirm. 

[MGSR]

Hello Community Members,

Welcome to the Zoom Community! We're glad to have you here.

We appreciate you sharing your thoughts. Our product team has received your feedback.

[SWMM-2510]

Hi Mark at Zoom Comm Team,

My efforts, posted yesterday (22 July), failed to resolve this issue which continues to frustrate.  Your recommended 'solution' actually works for some.  Can you advise me further, please?

[SWMM-2510]

An update.  My thanks to the Zoom Community Team, who responded to my frustration post on 23 July and resolved the issue of the separated chat from my students by end-July.  Now back to normal 😅.  Much appreciated. 

Keep up the good work, ZoomTeam 🤝🏾.

[natulaay]

I want to disable the 'Meeting chat - Private group messages' feature. Help, please!

[trainwatermark]

Please share any updates as you have them on restoring previous chat functionality. Thank you

[Anonymous5]

Answer is here: Solved: New Zoom Chat - I want the old chat where I can se... - Zoom Community

[natulaay]

this "solution" does not work