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Need help enabling screen sharing to guests?

rskvg5
Newcomer
Newcomer

I have ALL settings properly toggled to allow guests to share their screen during a meeting and it still makes me manually toggle it on EVERY time. 

Something is wrong, and I can't connect with Zoom support. Can anyone help me? After a few months of this, I'm really starting to lose my mind! 

1 ACCEPTED SOLUTION

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @rskvg5 

Welcome to the Zoom Community! We're glad to have you here.

Changing this setting during a meeting only affects this current session. Restarting the meeting or starting a different meeting will revert the Screen Sharing options back to their default. To change the default for meetings you host, adjust the screen sharing settings on the Settings page on the web portal.

You can read more in this article

Let us know if you need further assistance. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

View solution in original post

4 REPLIES 4

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @rskvg5 

Welcome to the Zoom Community! We're glad to have you here.

Changing this setting during a meeting only affects this current session. Restarting the meeting or starting a different meeting will revert the Screen Sharing options back to their default. To change the default for meetings you host, adjust the screen sharing settings on the Settings page on the web portal.

You can read more in this article

Let us know if you need further assistance. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @rskvg5,

Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

No this did not solve my problem. 

 

When I said in my original message that I have all the settings toggled on correctly, I mean in my zoom settings portal. But they never reflect in a meeting and I have to manually change it every single time. I have run through the settings at NAUSEUM.

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @rskvg5,

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?