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Naming Protocols when Downloading Recorded Videos

Steve003
Newcomer
Newcomer

Hi team, why does a Recorded Zoom call get saved with the client name and correct protocols inside Zoom Recordings, but when you download it to save elsewhere, the naming conventions change to generic terms with no reference to the name and details of the client/s..?

 

You need to go into the video, scroll thru to see who the participants were to be able to rename the video recording correctly....

4 REPLIES 4

Steve003
Newcomer
Newcomer

Example

Steve003
Newcomer
Newcomer

Can anyone from Zoom HQ respond...?

Steve003
Newcomer
Newcomer

Anyone.... Support??

 

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @Steve003  thank you for posting for the first time, and welcome to the Zoom Community!

 

I'll research this topic 🔍 and follow up with you shortly. In the meantime, we invite other community members and Zoom users to contribute their insights on the matter as well.


Carla (she/her/hers)
Zoom Community Team
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