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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Naming Protocols when Downloading Recorded Videos

Steve003
Newcomer
Newcomer

‎2024-04-04 08:16 PM

Hi team, why does a Recorded Zoom call get saved with the client name and correct protocols inside Zoom Recordings, but when you download it to save elsewhere, the naming conventions change to generic terms with no reference to the name and details of the client/s..?

 

You need to go into the video, scroll thru to see who the participants were to be able to rename the video recording correctly....

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4 REPLIES 4

Steve003
Newcomer
Newcomer

‎2024-04-04 08:17 PM

Example

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Steve003
Newcomer
Newcomer

‎2024-04-07 10:08 PM

Can anyone from Zoom HQ respond...?

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Steve003
Newcomer
Newcomer

‎2024-04-14 10:35 PM

Anyone.... Support??

 

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CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2024-04-22 07:46 AM

Hi @Steve003  thank you for posting for the first time, and welcome to the Zoom Community!

 

I'll research this topic 🔍 and follow up with you shortly. In the meantime, we invite other community members and Zoom users to contribute their insights on the matter as well.


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
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